Refund policy
Due to the perishable nature of our products, we cannot accept returns. However, we stand by the quality of our handcrafted candies and are committed to customer satisfaction. If you experience any issues with your order, please contact us within 30 days of receiving your shipment.
Incorrect Item Received:
If you receive the wrong product, please notify us immediately and provide a photograph of the incorrect item. We will send you the correct item promptly and free of charge.
Defective Item:
If you receive a product that is defective or does not meet our high-quality standards, please contact us within 30 days. We will replace the item at no additional cost to you.
We value your business and strive to provide prompt, courteous, and effective customer service. Please reach out to us with any concerns, and we'll work diligently to resolve any issues you may have.
Gift Cards:
Gift cards are non-refundable, non-exchangeable, and cannot be redeemed for cash. Please treat them like cash, as we cannot replace lost or stolen gift cards.
We value your business and strive to provide prompt, courteous, and effective customer service. Please reach out to us with any concerns, and we'll work diligently to resolve any issues you may have.